Privacy Policy

Membership Eligibility

Only persons who can form legally binding contracts under Indian Contract Act, 1872 are permitted to use the App. Any person who is 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the App. If you are a minor i.e. under the age of 18 years, and you wish to use or transact on the App, you must only transact using the App registered under the name of a legal guardian or parents. Wizy reserves the right to terminate your membership and / or refuse to provide you with access to the App if it is brought to Wizy's notice or if it is discovered that you are ineligible to use the App.

 

Your Account and Registration Obligations

You are solely and entirely responsible for maintaining the confidentiality and security of your Account, Display Name and password and for restricting access to your mobile device. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block your access to the App. You agree to accept responsibility for all activities that occur under your account or password including any content stored, posted or otherwise transmitted through your account even when certain content is posted by others who have access to your account with or without your consent/authorization. We will not be responsible for any changes to the content in your account, including without limitation, service listings or prices, that are attributable to use of your account by any third party, with or without your consent and you hereby expressly agree not to hold us liable in such a case .We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account and the loss or damage arising therefrom.

If you know or suspect that someone unauthorized knows your password or any other security breach, then you should notify us by contacting us immediately and in no event later than 24 hours through the address provided in the "Contact Us" section of the website. If Wizy has reason to believe that there is likely to be a breach of security or misuse of the App, we may require you to change your password or we may suspend your account without any liability to Wizy and without any prior notice to you. Without prejudice to the above, Wizy reserves the right to recover from you any and all damages, losses or costs that are levied on or suffered by Wizy due to misuse of your account or password whether due to reasons attributable to you or not.

 

It is very important that you log out when you have finished using the App and preferably every time you leave your mobile device unattended. If you leave yourself logged in, then someone else may use your mobile device and have access to your Account. They may read, modify, or delete content from your Account. They may send messages out from your user ID. They may even attempt to hack or damage the system from your user ID

 

Communications

When You use the App or send messages or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

                                             

Information We Collect:

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services, which typically includes your:

  • Name
  • Telephone Number
  • Email Address
  • Home Address
  • Information about your home which you give us
  • Your payment details
  • Your IP address and
  • Any other personal information which you give us in connection with the Services.

Wherever WIZY collects Personal Data we make an effort to provide a link to this Privacy Policy

By voluntarily providing us with Personal Data, you are consenting to our use of it in connection with the Services and in accordance with this Privacy Policy.

Non-Identifiable Data: When you interact with WIZY through the Services, we receive and store certain information which does not identify you personally. Such information is collected passively using various technologies. This includes:

 

Technical or other details about any device which you use to access the Services, including: Internet and/or network connection; your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual;

Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; and your geographical location data.

WIZY may store such information itself or such information may be included in databases owned and maintained by WIZY's affiliates, franchisees or service providers. The Services may use such information and pool it with other information on an anonymized and generalized basis to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

 

Our Use of Your Personal Data and Other Information:

By providing us with the information about you discussed above, you consent for us and our subsidiaries and affiliates (the "WIZY Related Companies) to use that information in the following ways:

(1) to implement and monitor any WIZY bookings which you make using our Services; (2) to share your Personal Data with WIZY professionals in order to carry out your WIZY bookings using our Services; (3) to ensure that content from our Services is presented in the most effective manner for you and for your computer or other device from which you access the Services; (4) to provide you with information, products or services that you request from us or which we feel may interest you; (5) to carry out our obligations arising from any contracts between you and us; (6) to allow you to participate in interactive features of our Services, when you choose to do so; (7) to notify you about changes to our Services; (8) to improve or modify the Services, for example based on how you use our Services; (9) to calculate conversion rates and other elements of Services' performance; and (10) for marketing purposes (which we discuss further below).

 

Our Disclosure of Your Personal Data and Other Information:

WIZY is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set out below:

Service Orders: We will share your Personal Data with Service Providers & intermediary channel partners as necessary for them to provide their respective services to you.

 

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies: We may also share your Personal Data with the WIZY Related Companies if we need to do so to fulfil this Privacy Policy.

Franchisees, Consultants and Related Third Parties: WIZY, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function and under the same standards and protections as in this privacy policy.

Legal Requirements: WIZY may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of WIZY, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, WIZY conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research will be compiled and analyzed on an aggregate basis, and WIZY may share this aggregate data with its affiliates, franchisees and business partners. This aggregate information does not identify you personally. WIZY may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes in fulfilment of this privacy policy.

Marketing and advertising: WIZY and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

We do not disclose personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymized information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

 

Your Choices :

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain WIZY Services.

Guarantee

We provide skilled and verified vendors for all type of services but still to keep the satisfaction high we will provide guarantee of few services, Thepolicy of 100% Satisfaction Guarantee is made to assist customers who have not been provided service at par with Wizy standards. The customer can ask for re service within 3 days of service subject to the following terms and conditions:

1. Notify Wizy of any issue in service within 3 days from the date of service with photographical and/or any other evidences.

2. Justification of the re service should be provided by customer and agreed by Wizy.

 

Following cases shall not be eligible for re-service: 

1.We are only liable for service, we are not responsible for any consumable which was used during the service with customer’s consent.

 2. Incidental damage due to malfunctioning of product; 

3. In repair services if any failure happens due to some other part which was not repaired.

4. In direct labor engagements, the service quality in not covered under this policy.

 

If Wizy has suspicion or knowledge, that any of its customeris involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Wizy while reserving its rights to initiate civil and/or criminal proceedings against member, may also at its sole discretion suspend, block, restrict, cancel the Display Name of such customer and /or disqualify that user and any related users from availing protection through this program. 

Wizy reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Wizy may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

 

Links to Other Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by WIZY (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that WIZY endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

 

Security:

WIZY takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free; any transmission is at your own risk. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to WIZY via the Internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Registered WIZY users will have an mobile numbers and OTP which enables you to access available Services. You are responsible for keeping them confidential. Please don't share them with anyone.

 

Other Terms and Conditions:

Your access to and use of the Services is also subject to the Terms of Use at www.Wizy.in/terms.

 

Changes to Wizy's Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for WIZY to make changes to this Privacy Policy. Therefore, we may update this privacy policy from time to time (for example, to reflect changes in our business or the law). Any changes we may make will be posted on this page and we will highlight to you any material changes which we make. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the revised terms.

 

Access to Information; Contacting Wizy:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Or else, you can login to mobile application & update your relevant personal data details.

Please also feel free to contact us if you have any questions about Wizy's Privacy Policy or the information practices of the Services.

You may contact us as per following details:

Email-  care@wizy.in

Tel / Mobile - (+ 91) 843370 3800/4800/5800